Privacy Policy
Updated: December 10, 2025
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RV Hero Service and Repair values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website or interact with our services.
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Information We Collect
We collect personal information you voluntarily provide when you:
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Schedule a service
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Fill out a contact form
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Call or email us
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Subscribe to updates
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Interact with our ads on Meta or Google
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This may include your name, email address, phone number, location, vehicle details, and any other information you provide during service requests.
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We also collect data automatically through cookies, including:
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Device type
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Browser
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IP address
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Pages visited
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Time spent on the site
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Referral source
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How We Use Your Information
We use your information to:
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Provide and manage services
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Respond to inquiries and customer support requests
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Schedule appointments and service calls
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Improve website functionality and user experience
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Communicate about services, promotions, and updates
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Track and analyze performance of digital marketing campaigns
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Advertising and Analytics
We use Google Ads and Meta Ads to run targeted advertising campaigns. These platforms may collect data to help us reach users who are more likely to benefit from our services.
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We also use tools like Google Analytics to understand how visitors use our website. These tools may use cookies or pixel tags to gather usage information.
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You can opt out of personalized advertising through:
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Meta Ad Preferences
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Sharing Your Information
We do not sell your personal information. We may share your data with:
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Trusted service providers who help operate our website or manage communications
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Ad platforms like Google and Meta to improve campaign targeting
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Legal or regulatory authorities if required by law
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All third parties are required to maintain the confidentiality and security of your information.
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Your Rights and Choices
You have the right to:
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Access the personal information we hold about you
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Request corrections or deletion
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Opt out of marketing communications at any time
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To exercise your rights, contact us using the information below.
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Cookies and Tracking
Our site uses cookies and tracking tools to personalize your experience and improve site performance. By using our site, you consent to the use of cookies. You can modify your browser settings to disable cookies if preferred.
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Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
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Updates to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices. Updates will be posted on this page with a new effective date.
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Contact Us
For questions about this policy or your personal information, contact:
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RV Hero Service and Repair
1064 N McLennan Dr, Suite 101
Elm Mott, TX 76640
Phone: (254) 495-5050
Email: office@rvhero.com